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Reinstalling VSS SOQL Studio on a new laptop with a "saved" copy of the key
Post by David DeWitt
Joined 5/28/2020
Joined 5/28/2020
Posted 12/22/2022 7:16 PM
I received the original email with the license key at the time of purchase.
The laptop I had the software installed on is being replaced and I have attempted to download and install the VSS SOQL Studio on the new laptop,
Unfortunately, when I cut and pasted from the original email, the text editor that I used to save the key has somehow corrupted the key, either by adding, removing, or realigning the key with spaces, linefeeds, carriage returns, etc. I no longer have a copy of the original licensing information email. I've tried a number of different ways to enter the licensing key, e.g.: all on one line with no spaces, all on one line with the spaces left in place, on multiple lines with a space at the end of each line, to include the last line, on multiple lines with no spaces at the end.
As a result, the different attempts at registering the product has resulted in an invalid key error.
Any suggestions?
Unfortunately, when I cut and pasted from the original email, the text editor that I used to save the key has somehow corrupted the key, either by adding, removing, or realigning the key with spaces, linefeeds, carriage returns, etc. I no longer have a copy of the original licensing information email. I've tried a number of different ways to enter the licensing key, e.g.: all on one line with no spaces, all on one line with the spaces left in place, on multiple lines with a space at the end of each line, to include the last line, on multiple lines with no spaces at the end.
As a result, the different attempts at registering the product has resulted in an invalid key error.
Any suggestions?
Post by Administrator
Visual Software Systems
Joined 1/01/2016
Solved
Visual Software Systems
Joined 1/01/2016
Solved
Posted 12/22/2022 7:28 PM
You can get a copy of your license by logging onto your account, clicking on your name and selecting Downloads & Licenses from the menu. Click the "Email License" button next to your purchase and the licensing email will be resent to you. You can also download the version that pertains to your license from this page.
Licenses are version specific, so make sure the license information you enter at install time matches the version being installed.
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