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The request was aborted: Could not create SSL/TLS secure channel

Post by dmflad
Joined 2/18/2018

Posted 6/06/2018 10:43 AM

New user, paid version of SOQL Studio 2018.1 version 2018.1.261.6709.
Connection to any of my Salesforce instances fails before getting anywhere with "The request was aborted: Could not create SSL/TLS secure channel" message.

I can connect to my SFDC spots okay using Chrome. I am a SysAdmin in my SFDC instances. Same set of credentials and URL work in my Mulesoft Anypoint connector.

PC is Win10 64bit. I am admin on my PC, there is no firewall in way, internet connections all seem okay. System clock is correct.

Any ideas what I am missing? Am I missing some .NET component?

Post by Administrator
Visual Software Systems
Joined 1/01/2016

Solved

Posted 6/06/2018 11:56 AM

Hi,

Yes, we are aware of this issue and it only seems to happen on machines running Windows 10 with the April 2018 Update (version 1803). Microsoft made some change that impacts which version of TLS an application uses to create a secure channel. Unfortunately, SOQL Studio 2018.1 is not compatible with that change.

SOQL Studio v2018.2, due out tomorrow, adds compatibility with Windows 10 version 1803, while maintaining compatibility with other supported versions of Windows.