Thread Details
authorization succeeded but no refresh token was returned
Joined 6/19/2022
Posted 11/28/2022 6:37 AM
Hi
I'm trying to connect to a sandbox, and I've connected ok (the org requires authorisation app) but I get a dialog as per the post title. Thereafter I can't connect to the org (the organisations list shows the org with a icon with the server and a small red circle with a line, indicating a problem) and the messages area shows Code: Err-0016 with Description: Invalid URI: The format of the URI could not be determined.
Have I done something wrong?
Visual Software Systems
Joined 1/01/2016
Solved
Posted 11/28/2022 2:36 PM
Hi Michael,
This error means that Salesforce failed to return all required information, specifically the refresh token, in the initial authorization of the org. I verified that the authorization process is working correctly using the current version of the app (2022.2.301). Try deleting the org using the Manage Organizations tool and then recreating it.
Joined 6/19/2022
Posted 11/29/2022 12:28 AM
Thanks - deleting and resetting up did work - thanks alot.